1 in 3 referrals never reach the specialist

Close the loop.Independent practices, physician groups, imaging centers, and surgical facilities lose millions every year to referrals that disappear, authorizations that stall, and hand-offs no one follows up on.Plerous is the closed-loop referral infrastructure that ends it.

HIPAA compliant native ready (Jan 2027) Free to start
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UHC Medicare Advantage now requires referrals for all independent PCPs. CMS-0057-F mandates FHIR Prior Auth APIs by January 2027.

Get compliant in 5 min β†’
Texas Β· Independent PCPsFlorida Β· Pulmonology GroupsCalifornia Β· Sleep MedicineNew York Β· Multi-SpecialtyIllinois Β· Family MedicineGeorgia Β· OrthopedicsOhio Β· Cardiology PracticesColorado Β· GastroenterologyArizona Β· FQHCsTexas Β· Independent PCPsFlorida Β· Pulmonology GroupsCalifornia Β· Sleep MedicineNew York Β· Multi-SpecialtyIllinois Β· Family MedicineGeorgia Β· Orthopedics

33%

of referrals never reach the specialist

80%

of PA denials preventable with docs

90s

to submit a complete PAIA-reviewed referral

168d

until CMS-0057-F FHIR mandate deadline

Built for every part of the referral chain

🩺

Independent Practices

1–5 providers

Stop losing revenue to the referral black hole.

You built this practice. You shouldn't be losing $971K/yr because referrals disappear between providers. Plerous catches every one.

Built for independent PCPs
🏒

Physician Groups

6–25 providers

Scale your network. Not your admin burden.

Your coordinators should be caring for patients, not chasing specialists. Plerous automates the entire referral loop across your whole group.

Built for groups
πŸ₯

Hospitals, Imaging & Surgery Centers

Any size facility

Own every inbound referral from first contact to booked procedure.

Every incomplete referral packet is a procedure that doesn't happen. Plerous ensures inbound referrals arrive complete, authorized, and scheduled.

Built for facilities

The referral black hole

Healthcare is open-loop.
We close it.

Your coordinator sends the referral.
She calls to confirm. No answer.
She calls again Tuesday. Voicemail.
By Thursday, nobody knows if the specialist received it.
The patient calls your front desk Friday, asking what happened.
Two hours of staff time later, you find out:the authorization was never submitted.
The appointment was never booked.
The revenue is gone.

This is happening right now β€” in 1 in 3 of your referrals.

Without Plerous

πŸ—’οΈReferral written
πŸ“ Fax sent... maybe
❓Specialist received?
⏳Follow-up call #1, #2, #3…
πŸ’ΈPatient abandons. Revenue lost.
Industry avg: ~$971K at risk / physician / yr (MGMA 2022)

With Plerous

βœ…You submit the referral β€” already checked by
πŸ“€Plerous sends it the way the specialist already works β€” secure link, in-app, or fax
πŸ›‘οΈ watches it 24/7 β€” alerts on stalls and escalates until the loop closes
βœ…Plerous gets the approved and the patient booked
πŸ’°Loop closed. Revenue confirmed.
30–55% estimated improvement in completion rates (varies by adoption)

Works with every specialist you refer to β€” whether or not they use Plerous. We meet them on the rails they already use, so the loop closes from day one.

What's it costing you?

The average practice loses $971,000 per physician, per yearto referral leakage.

Enter your numbers. See yours. Based on MGMA 2022 benchmarks β€” your actual exposure depends on specialty, payer mix, and current workflow.

80
10400
3
140
Estimated revenue at risk

$1.0M

~576 referrals estimated incomplete/yr Β· Pulmonology / Sleep

Based on 60% industry leakage rate. Your practice rate may be higher or lower.

Potential recovery opportunity

$311K – $571K

estimated range / year

Depends on staff adoption, payer mix, and workflow integration. Range reflects 30–55% completion improvement from published automation studies.

Plerous annual cost

$1K/yr

Cost vs. risk

262–480Γ—

estimated return range

⚠️ This is a rough planning estimate, not a revenue guarantee. Outcomes vary significantly by practice size, specialty, payer contracts, staff workflow adoption, and local market conditions. Consult with your practice manager before making financial decisions based on these figures.

Close the loop Β· Enter your NPI

Intelligence at every hand-off

The check that catches every gap
before it becomes a denial.

Before your coordinator hits submit, Plerous has already checked eligibility, scanned the clinical notes, matched the diagnosis codes, and flagged every documentation gap that payers use to deny claims. Four checks. Under 90 seconds. Every time. We call this engine .

01

Coverage check

Validates eligibility and whether prior auth is required for this CPT + payer combination.

02

Documentation scan

Reads clinical notes. Auto-extracts ESS scores, AHI values, STOP-BANG, and step therapy.

03

Diagnosis match

Verifies ICD-10 codes support the procedure. Catches mismatches payers use as instant denials.

04

Decision

Auto-submit at β‰₯85% confidence. Human window for flags. Hard stop on incomplete documentation.

Every analysis persisted with a SHA-256 audit chain.

Full HIPAA-compliant audit log. Every AI decision traceable. Every human override recorded.

auto_submithuman_windowhard_stop

10 agents. Every gap covered.

Your invisible team.
Working every gap, around the clock.

No per-seat SaaS tax. No integration overhead. Each agent closes a specific gap in your referral loop β€” with full context, autonomous action, and a complete audit trail.

πŸ“‹

Coordinator Brief

Morning summary β€” stalls, SLA alerts, priorities

Active
πŸ›‘οΈ

Sentinel

24/7 monitor β€” auto-recovers every stalled referral

Active
🧠

PAIA

4-check pre-auth intelligence before every submit

Active
πŸ”„

Recovery

Rescues referrals stuck in specialist acknowledgment

Active
πŸ’°

Revenue Recovery

Surfaces revenue leaking from unscheduled referrals

Active
πŸ“…

Scheduling

Closes the loop from auth approval to appointment

Active
πŸ”

Prospect Intel

NPI-researches prospects before outreach

Active
🀝

Relationships

Tracks referring relationship strength over time

Active
❀️

Care Gap

Identifies patients with unaddressed care gaps

Active
πŸ“Š

Founder Brief

Revenue, growth, and churn signals β€” daily

Active

Everything to own the loop

Everything independent medicine needs to close every gap.

Not a referral form. Not a portal. The full closed-loop infrastructure β€” from NPI onboarding to payer submission to denial appeal generation.

NPI-first onboarding

Zero-question setup.

Enter your NPI. Plerous pulls your name, specialty, address, phone, fax, and license from CMS NPPES automatically. Creates your org, provider record, and account in one transaction.

Under 60 seconds from NPI to first referral

10 EHR profiles. Auto-detected.

Epic, Cerner, Tebra, DrChrono, eCW, Elation, ModMed, NextGen, PracticeFusion, athenahealth. SMART on FHIR OAuth with PKCE.

FHIR R4 Β· Da Vinci PAS

Sentinel: 24/7 monitor.

Runs every 15 minutes. Alerts on stale drafts, unresolved PAIA flags, expiring auths, and stuck prior auth submissions. Auto-recovers.

Always on Β· SMS + email alerts
Claude-powered

Denial? Generate an appeal in seconds.

When a payer denies, Plerous generates a clinical appeal letter using the referral's diagnosis codes, clinical notes, and denial reason. PAIA's denial model updates in real time from every outcome.

Risk scoring Provider matching Approval prediction Leakage analytics

Payer rules. Live-editable.

Policy rules backed by real denial data. Edit at runtime. Cache refreshes instantly. PAIA learns from every outcome.

BCBS TX Β· UHC TX MA + universal defaults

HIPAA audit log. Every action.

Every AI decision, human override, and admin action logged with before/after state, actor, IP, and timestamp.

SHA-256 tamper-evident chain

Pricing as clean as the loop we close.

Transparent. No surprises.

Flat-rate for practices. Usage-based for EHR partners. No per-referral fees. Ever.

Starter

$99/mo flat

Built for independent PCPs with 1–5 providers. Everything to survive the UHC mandate.

  • Up to 5 providers
  • 500 referrals/month
  • PAIA pre-auth agent
  • NPI onboarding
  • Referral wizard
  • Sentinel monitoring
  • SMS notifications
Start with your NPI

Enterprise / API

Custom

Unlimited providers. EHR white-label. For Tebra, DrChrono, eCW, and regional health systems.

  • Unlimited providers + referrals
  • White-label API access
  • FHIR R4 full integration
  • Da Vinci PAS compliance
  • SLA + dedicated support
  • Custom payer rules
  • Revenue share model
Contact us

The clock is running

168 days until the mandate.
Your practice needs this now.

UHC is already requiring referrals for Medicare Advantage PCPs. CMS-0057-F follows in January 2027. Independent practices not on FHIR-native infrastructure will face denial rates they can't survive.

Close the loop for your practice

Free to start Β· HIPAA compliant Β· No IT required

Every referral. Every authorization.
Every patient. Closed.

Plerous closes the loop.

Enterprise & payer partnerships

Let’s talk.

Building a white-label integration? Evaluating Plerous for your health system or payer network? We work directly with EHR vendors, regional health systems, and payer partners.

hello@plerous.com

We respond within one business day.

Plerous β€” Closed-Loop Referral Infrastructure for Independent Practices